Shipping policy
Processing Time
Orders are typically processed within 1 business day, and up to 2 business days during peak periods.
Orders placed before 5:30 PM CST are often processed the same day.
Shipping Locations
We ship to:
- United States
- Canada
- Australia
Delivery Times
- United States — 2–7 business days
- Canada — 7–14 business days
- Australia — varies by carrier and destination
Delivery times are estimates and not guaranteed.
Tracking
Tracking information is provided after shipment.
Please allow up to 24 hours for tracking updates.
International Orders
Orders shipped outside the United States may be subject to duties, taxes, and import fees upon delivery. These charges are determined by your country’s customs authority and are the responsibility of the customer.
We do not collect or control these fees.
Shipping times may be extended due to customs processing, which is outside our control. If a shipment is refused due to unpaid duties or taxes, it may not be eligible for a full refund.
Some items may not be eligible for international shipping. If a restricted item is ordered, it will be removed and refunded prior to shipment.
Address Accuracy
Customers are responsible for providing accurate shipping addresses.
Reshipping fees apply if packages are returned due to incorrect address.
Delivered Packages
Once marked delivered by the carrier, the shipment becomes the customer's responsibility.