Sierra Whiskey Co.

SHIPPING & RETURNS
SHIPPING POLICY
-
Sierra Whiskey Co. will make reasonable efforts to process your order within 1-2 business days and ensure shipment. Things such as holidays and how they fall can affect this so all times are estimated. You can expect to receive your order in 7-10 days of processing depending on location. We will ship anywhere as long as it's within the great United States of America.
-
After your order has been processed you will receive a shipping confirmation email. Please allow 24 hours after you receive this email for tracking information and numbers to populate.
RETURN & EXCHANGE POLICY
-
Items purchased at sierrawhiskeyco.com may be returned for up to 60 days after the original purchase date.
-
For safety and health reasons, underwear cannot be returned but can be refunded if you are not satisfied with your purchase. Please note*** this only applies to the first undergarment per customer***.
-
You must contact us with your order number/receipt before an exchange, return, or refund can occur. Items sent without prior authorization will be returned to sender.
-
Refunds will be issued in the amount of the purchase price, shipping will not be refunded. Sierra Whiskey Co. will provide a refund via original payment method.
-
Refunds may take between 7-10 business days to process once an item has been delivered to our warehouse.
-
Returns / Exchanges must be made within 60 days of delivery.
-
Upon delivery, you accept sole responsibility for your orders.
-
For Returns/Exchanges all items must be unworn, unwashed, with hang tags attached and in original packaging.
-
Items purchased anywhere other than sierrawhiskeyco.com must be returned to the original place of purchase.