Shipping & Returns

Sierra Whiskey Co. will make reasonable efforts to process your order within 1-2 business days and ensure shipment. Things such as holidays and how they fall can affect this so all times are estimated. You can expect to receive your order in 7-10 days of processing depending on location. We will ship anywhere as long as it's within the great United States of America.
After your order has been processed you will receive a shipping confirmation email. Please allow 24 hours after you receive this email for tracking information and numbers to populate.

Items purchased at sierrawhiskeyco.com may be returned for up to 60 days after the original purchase date.
For safety and health reasons, underwear cannot be returned but can be refunded if you are not satisfied with your purchase. Please note*** this only applies to the first undergarment per customer***.
You must contact us with your order number/receipt before an exchange, return, or refund can occur. Items sent without prior authorization will be returned to sender.
Refunds will be issued in the amount of the purchase price, shipping will not be refunded. Sierra Whiskey Co. will provide a refund via original payment method.
Refunds may take between 7-10 business days to process once an item has been delivered to our warehouse.
Returns / Exchanges must be made within 60 days of delivery.
Upon delivery, you accept sole responsibility for your orders.
For Returns/Exchanges all items must be unworn, unwashed, with hang tags attached and in original packaging.
Items purchased anywhere other than sierrawhiskeyco.com must be returned to the original place of purchase.