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  • Sierra Whiskey Co. will make reasonable efforts to process your order within 1-2 business days and ensure shipment. Things such as holidays and how they fall can affect this so all times are estimated. You can expect to receive your order in 7-10 days of processing depending on location. We will ship anywhere as long as it's within the great United States of America.

  • After your order has been processed you will receive a shipping confirmation email. Please allow 24 hours after you receive this email for tracking information and numbers to populate.

  • Items purchased at may be returned for up to 60 days after the original purchase date.

  • For safety and health reasons, underwear cannot be returned but can be refunded if you are not satisfied with your purchase. Please note*** this only applies to the first undergarment per customer***. 

  • You must contact us with your order number/receipt before an exchange, return, or refund can occur. Items sent without prior authorization will be returned to sender. 

  • Refunds will be issued in the amount of the purchase price, shipping will not be refunded. Sierra Whiskey Co. will provide a refund via original payment method.

  • Refunds may take between 7-10 business days to process once an item has been delivered to our warehouse.

  • Returns / Exchanges must be made within 60 days of delivery.

  • Upon delivery, you accept sole responsibility for your orders.

  • For Returns/Exchanges all items must be unworn, unwashed, with hang tags attached and in original packaging.

  • Items purchased anywhere other than must be returned to the original place of purchase.

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